Washing Machine or Appliance Overflows 
Ice Maker Supply Line Leaks
Roof Leaks
Flooded Basements
Storm Damage

Sewage Backup or Septic Tank Overflows
Sump Pump Failures
Flash Flooding
Broken Pipes
Drain Line Backups

1. Do not use electrical appliances while moisture is present on carpet or flooring.
2. Do not use an ordinary household vacuum cleaner to extract water.
3. Do not enter areas of standing water while electricity is running.
4. Do not leave wet fabrics in place.
5. Do not leave wet books, magazines or other colored items on wet carpet or floors.
6. Do not use the television or other household appliances.
7. Do not turn on ceiling fans or fixtures if the ceiling is wet.
8. Do not attempt to lift tacked down carpet without professional help. Improper lifting can cause shrinkage.
9. Do not lift or move heavy furniture or other items without special equipment or assistance.
10. Never attempt to dry out water damage with direct heat or a portable heater. Heat drying can lead to mold or other bacteria growth without proper air movement.
11. Never attempt to dry a structure on your own. Fans alone will not properly dry the structure which could lead to expensive secondary damage. 

1. Remove as much water via “mechanical” methods such as mopping, blotting and extraction.
2. Lift draperies off the floor and loop them through a plastic coat hanger attached to curtain rod.
3. Wipe excess moisture from furniture after small items have been removed.
4. Prop up wet upholstery items and cushions for even drying.
5. Place small unstained wooden blocks, Styrofoam, or foil under furniture legs to lift them away from wet flooring materials. Use proper equipment and lifting techniques when moving heavy items.
6. Remove wet area rugs, mats, or other floor coverings to a safe, clean, dry place.
7. Move art objects, paintings, photos, and other similar items to a safe, clean, dry place.
8. Remove wet fabrics and dry them as quickly as possible. Hang furs and leather goods to dry separately at room temperature.
9. Remove damp books, papers, magazines, and other small items from shelves and flooring and spread them out in a safe, clean, dry place.
10. In summer leave on the air conditioner, in winter leave the heater on.
Document all the damages using a digital camera or camcorder before moving any items. Never throw out items without proper documentation for your insurance company.